Privacy Policy

Last updated: 11 August 2026

Dennis Tan Creative (“we”, “us” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, store, disclose and delete personal information when you interact with our website, photography services, applications, client portals and connected third-party services.

Information We May Collect

Depending on how you interact with us, we may collect information including:

• your name;
• email address;
• telephone number;
• enquiry and contact information;
• booking and event information;
• client and customer records;
• invoices, payments and transaction information;
• information you submit through forms or client portals;
• photographs and related gallery information;
• communications between you and Dennis Tan Creative;
• technical information relating to use of our website or applications; and
• information you authorise us to access through connected third-party services.

Connected Services and APIs

Our website, business systems and applications may connect with third-party platforms.

These may include:

• Intuit QuickBooks
• Meta, Facebook and Instagram
• Pic-Time
• VSCO Workspace
• Google
• website hosting, analytics and security providers; and
• other services that assist us in operating our business.

The information available to us depends on the permissions granted and the functionality being used.

We only intend to access information reasonably necessary to provide the relevant feature, integration or business function.

QuickBooks Data

If you authorise a connection with Intuit QuickBooks, our applications may access information associated with your authorised QuickBooks account.

Depending on the permissions provided, this may include information relating to customers, invoices, expenses, transactions, accounts, payments or financial reporting.

QuickBooks data is used only for authorised accounting, reporting, administration, business analysis or related functionality.

Meta, Facebook and Instagram Data

If you connect or authorise a Meta service, our applications may receive information made available through the permissions you approve.

Depending on the service and permissions used, this may include account identifiers, profile information, Pages, Instagram accounts, media, posts, messages, insights or other authorised information.

We use this information only for the functionality for which access was authorised, such as account management, content management, communications, analytics or business administration.

Pic-Time and VSCO Workspace

We may use Pic-Time and VSCO Workspace as part of our photography and business workflow.

Personal information may therefore be processed or stored through these services where necessary to manage client relationships, bookings, communications, galleries, images, workflows or other photography-related services.

Google and Website Services

We may use Google and other service providers for functions such as email, calendar management, website analytics, business administration and other technology services.

Our website may also use cookies or similar technologies for essential website functionality, analytics, security and performance.

How We Use Information

We may use personal information to:

• respond to enquiries;
• provide photography and related services;
• manage bookings and clients;
• communicate with clients;
• deliver photographs and galleries;
• process invoices and payments;
• operate our website and business applications;
• connect authorised third-party services;
• automate administrative tasks;
• generate business reports and analytics;
• maintain and improve our services;
• maintain security and prevent misuse; and
• comply with applicable legal obligations.

API and Connected Account Information

Access tokens, authorisation credentials and information obtained through connected APIs are used only to operate authorised integrations.

We do not request your third-party account password where an official authorisation method such as OAuth is available.

Selling Personal Information

Dennis Tan Creative does not sell personal information or information obtained through connected APIs to advertisers, data brokers or other third parties.

Sharing Information

We may provide information to service providers where reasonably necessary to operate our business and provide our services.

These may include cloud hosting providers, accounting systems, customer relationship management systems, gallery providers, payment providers, email providers and other technology services.

We may also disclose information where required by law or where reasonably necessary to protect the security, rights or property of Dennis Tan Creative, our clients or others.

We do not provide information received through connected APIs to unrelated third parties for their independent advertising or marketing purposes.

Data Storage and Security

We take reasonable administrative, technical and organisational measures to protect information against unauthorised access, disclosure, alteration, misuse or loss.

No internet-based service or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain legitimate business records, or satisfy legal, accounting and security requirements.

Information obtained through a connected service may be deleted when:

• the connection is removed;
• the information is no longer required;
• the associated account or service is closed; or
• we receive a valid deletion request,

subject to information that we are legally or reasonably required to retain.

Disconnecting Third-Party Services

You may be able to remove Dennis Tan Creative’s access through the account settings of the relevant third-party provider.

Disconnecting an integration prevents future authorised access but may not automatically delete information previously stored by us.

You may request deletion separately as described below.

Access, Correction and Deletion

You may contact us to request access to, correction of, or deletion of personal information we hold about you.

To make a request, email:

contact@dennistancreative.com.au

Please provide enough information for us to identify the relevant account, booking or connected service.

Do not send passwords, access tokens or other sensitive login credentials.

Meta User Data Deletion

Users who have authorised Dennis Tan Creative through Facebook, Instagram or another Meta service may request deletion of information obtained through that integration.

Instructions are available on our User Data Deletion page.

You may also email:

contact@dennistancreative.com.au

with the subject:

Meta User Data Deletion Request

Third-Party Privacy Policies

Services such as Intuit QuickBooks, Meta, Pic-Time, VSCO Workspace and Google operate under their own privacy policies and terms.

Their collection and processing of information independently of Dennis Tan Creative is governed by their respective policies.

International Data Processing

Some service providers we use may operate or store information outside Australia.

Where this occurs, information may be processed in countries with different privacy and data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology providers or legal obligations change.

The latest version will be published on this website with an updated revision date.

Contact

For privacy enquiries, access requests or deletion requests, contact:

Dennis Tan Creative
Email: contact@dennistancreative.com.au